Due to the complicated epidemiological situation in Ukraine, according to the orders of state and local government bodies, according to the recommendations of the electricity market regulator, since March 17, the Customer Service Centers of LLC “ORESC” have stopped accepting citizens and going into remote operation mode.

Technical Support has created a page for you to quickly access your contact information.

To the attention of household customers!

Operators of the call center and information and counseling center work in the normal mode. In addition, regular managers work in the Service Centers.
If you have any urgent questions:

1. Find the territorial Service Center nearest you.
2. Call or write your question and send it to the appropriate email.

Call center

You have questions about:

• current electricity tariffs;
• the status of your electricity invoices;
• payment for electricity;
• benefits and subsidies;
• contractual relations consumer - energy supplier?

Call the call center number*

+38(048)-752-99-00

or send an email to the call center:

call-center@ooek.od.ua

Information and consulting center

Contact us if you need advice on current legislation and regulations, regulating relations in the field of electricity, the procedure for their application, as well as in the event of contradictions and conflicts, arising between LLC “ORESC” and the consumer.

Call the ICC number*

+38(048)-77-01-777

+38(048)-77-10-777

Or send emails to ICC:

ikc@ooek.od.ua

Territorial Service Centers*

WORK TIMETABLE

from 08:00 a.m. to 05:00 p.m. from Monday to Thursday

from 08:00a.m. to 04:00 p.m. on Friday

from 12:12 p.m. to 01:00 p.m. lunch break

For legal entities!

Below is a list of the personal service managers' phones in each territorial center.*

The contacts of your central office managers remain the same. Solve urgent questions by phone or personal contact.